You can be your own best reference

Hang on to those words of praise in thank you cards and way-to-go notes: Creating a ‘star file’ off
ers proof of just how good you are

RANDI CHAPNIK MYERS
Special to The Globe and Mail

September 3, 2008

Shortly after Pamela Preston was hired as a financial adviser for Bank of Nova Scotia in 2002, she landed her first big account – and returned to her desk in Toronto to a gushing voice mail from her district manager.
“The message was loud and clear: recognizing my success, thanking me and encouraging similar behaviour in the future,” Ms. Preston recalls.
She was so buoyed by that feel-good message that she saved it, replaying it over the next six months whenever she needed a boost.