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Knowledge Continuity Matters

As people transition in your organization – retire, resign, move elsewhere –  preserving valuable and hard-won knowledge and expertise is critical for productivity and effectiveness

Avoid critical knowledge loss and achieve these benefits:

  • Seamless service quality maintained → clients retained
  • Intellectual capital protected → new capabilities possible
  • Employee confidence increased →employer of choice
  • Know-how shared → new hire learning curve shortened
  • Recognize transitioning person with a meaningful experience → protect and enhance brand

Four customizable components of our Knowledge Continuity program

  1. Kick-off and reflection – Intro meeting with key tasks to prepare the transitioning person for purposeful story-telling
  2. Knowledge Continuity Session – A facilitated 2-3 hour, in-person session for telling key stories
  3. Knowledge Transfer Exchange – A facilitated 2-3 hour event for transferring critical knowledge
  4. Knowledge Orchard – Optional consultation and development of online or workplace knowledge repository

Download our one-page overview: Knowledge Continuity Program

To get started call 1-844-465-9222 or email and connect with Jennifer Mackey, Client Service & Office Manager, or contact us using our contact page.


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“Fantastic. Very professional and excellent to work with. It was one of the best decisions that I have ever made. It was really a pleasure to work with Jayne. It got me through a tough time and gave me great new skills moving forward.”

Diane Rutherford

“Thank you for facilitating a successful career-focused session for CHS staff."

Dale Nicholson, Director, Canadian Hydrographic Service

“I was drawn to this model when I first saw it presented. It pulls together the best parts of career counselling and career exploration.”

Kathie Lamie, MSW, Personal Development and Career Consultant

“Enjoyed every second! I liked the can-do attitude! If you can dream it, you can do it! Thank you.”

Judith MacKinnon, Sheridan College

“Your methodology provides so much encouragement, as well as clarity of self and circumstances, that it becomes impossible not to take action. I am very grateful for your assistance in my time of need.”

Rui Umezawa